Essential care during a crisis

Supporting people living with terminal or life limiting illnesses in challenging times.

As the Covid-19 crisis rapidly unfolded it was a time of great uncertainty and heightened anxiety for everyone. We were hoping for the best and preparing for the worst as we deployed our pandemic plan prior to the national lockdown in March 2020.

When a State of National Emergency was declared, we took critical measures to keep our patients, their families, staff, and volunteers safe. Visitor restrictions and a screening process were put in place; our volunteer workforce were sent home, fundraising events were cancelled; and our Hospice Shops were temporarily closed. Like others, we closely followed Government guidelines so we could safely deliver our essential care to the Hutt Valley community through the pandemic.

It was a challenging time for the people we care for. As well as facing the end of their life, patients and families had to cope with social isolation, physical distancing and delayed grief. Hear more about these challenges in this series of special videos below.