Patient and Family Support

Te Omanga Social Workers focus on the social (whānau), emotional (hinengaro), physical (tinana), spirtual (wairua) and cultural needs of patients, their whānau and friends. We support people in their homes and in our Inpatient Unit.

Our Social Workers assist with the many practical issues facing patients, and their whānau, with empathy, respect and sensitivity.

They will assess the needs of both patients and whānau to understand what support is currently in place and what extra support may be needed. This includes helping with conflict resolution and family meetings, financial problem solving, accessing equipment, practical support and helping obtain entitlements to assistance.

Jeanette McLaughlin - Social Worker

Jeanette McLaughlin
– Social Worker

Lynda Marino – Social Worker

Our Social Workers will:

  • Provide information about community resources and services
  • Convey key information on behalf of your family to the hospice team and other health professionals
  • Liaise with agencies to ensure services are available at the right time and that agencies have an understanding of your palliative condition
  • Help with advanced care and funeral planning
  • Provide guidance on future care options at home or in Residental Care facilities
  • Advocate for you with government agencies like Work & Income, Housing New Zealand, ACC and Oranga Tamariki
  • Facilitate meetings to support your family to understand medical information and palliative care, and to help with challenging conversations about death, dying and end of life.

Te Omanga’s Social Workers are Jeanette McLaughlin and Lynda Marino. Both Jeanette and Lynda are best contacted by phone due to the nature of their roles.

Jeanette works Monday, Tuesday and Wednesday and can be contacted on 021 193 3919. Lynda works Wednesday, Thursday and Friday and can be contacted on 021 194 3857.