Our Receptionist Volunteers are often the first person a patient and their family will meet at the hospice – which makes this a vital volunteer role.

There are a number of different shifts available. A morning shift 8.30am to 10.00am and an evening shift from 5.00pm to 7.00pm, Monday to Friday. On the weekend it is covered between the hours of 9.00 and 2.00pm.

The receptionists are required to perform the following duties:

  • Greet visitors and patients to Te Omanga
  • Escort visitors to the patients’ rooms
  • Ensure visitors are restricted when requested
  • Liaise with Inpatient Unit staff
  • Answer the phone
  • Sort mail
  • Keeping the Reception area tidy and welcoming

Our Receptionist Volunteers usually attend one shift a week or fortnight on a regular rostered basis and will swap between themselves if they are not available for their regular rostered shift.  The roster for weekend reception is generally once a month.

Our Volunteer Services Team is happy to talk with you if you are interested in finding out more about how you can help. Please call Rachel on 04 974 8121 or email

Download a Volunteer application form